The Problem

Patients had to visit the hospital in person for simple tasks like registration or accessing test results, which caused unnecessary delays and overcrowding.

The Solution

I created a mobile app that empowers patients to manage their medical appointments, view lab results, and access information about hospital services—all from their phones.

Key Features

  • Patient registration and appointment booking
  • View medical results
  • Browse hospital departments and services
  • Notifications for appointment reminders and updates
  • Profile and health information management

Technologies Used

Flutter

Cross-platform mobile framework

Firebase

Backend services and real-time database

Xendit

Payment processing

Firebase Auth

User authentication

Firebase Cloud Messaging

Push notifications

Key Features Implemented


1. Patient Services

  • Register and book appointments online
  • View lab and diagnostic results

2. Information Access

  • Hospital service directory
  • Specialist and department listings

3. User Dashboard

  • Personal profile and medical record summary
  • Alerts and reminders for upcoming visits


Results and Impact


Business Metrics


  • Higher efficiency in patient processing
  • Reduction in queue times and in-person visits
  • Positive feedback from older patients for usability

Achievements


  • Real impact on hospital staff workload
  • Extended digital healthcare access

Lessons Learned

  1. Clarity in navigation improved user trust.
  2. Including all relevant health info in one place helped patients feel more empowered.

Future Enhancements

  • In-app doctor chat or teleconsultation
  • Integration with national health ID